Terms and Conditions

These terms and conditions constitute an agreement between ReAssured Restoration (“us”, “we”, or “our”) and you, the visitor/customer, governing your access and use of our website (https://reassuredrestoration.com.au/) and our services.

By accessing and using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

1. Services & Liability

  • Scope of Work: ReAssured Restoration provides professional restoration procedures for homeowners and businesses recovering from water, fire, and mould damage.

  • Liability: We are not liable for any indirect, special, or consequential losses arising from the use of this website or the provision of our services, except to the extent liability cannot be excluded by law.

  • Service Refusal: We reserve the right to refuse any service request or order without giving a reason. Upon cancellation of a scheduled service, we will make all reasonable attempts to contact you using the details provided.

2. Pricing & Payment

  • Pricing: Prices for services or products on this website are subject to change without notice. All prices are in Australian Dollars (AUD) and are listed as ex-GST unless otherwise stated.

  • Refunds: Where a refund is applicable, it will be processed using the same method by which payment was received, less any applicable merchant or administrative fees.

3. Acceptance of Services

The client is responsible for inspecting the restoration work or goods provided for any faults or errors and notifying ReAssured Restoration immediately should there be any issues.

4. Copyright & Intellectual Property

You acknowledge and agree that all trademarks, copyright, designs, the “look and feel” of our website, graphics, text, photographs, and logos remain the property of ReAssured Restoration or its licensors. You may not use, copy, or reproduce any content without our prior written consent.

5. Errors and Missing Information

Despite our best efforts, we cannot guarantee that our website will be completely free of errors or misleading information. In the event of an error or content-related issue, we reserve the right to correct such information without notification.

6. Customer Feedback

All customer feedback, testimonials, and communication provided to us shall be considered the property of ReAssured Restoration. By providing this information, you grant us the right to reproduce, modify, and distribute such material for marketing and business purposes.

7. Your Obligations

In accessing or using our website, you agree to comply with these terms and act in accordance with the law and in good faith. You may not impair the integrity or operation of our website or make unauthorized changes to its content.

8. Cookies and Analytics

This website uses cookies and analytics to improve performance and user experience. Please refer to our Privacy Policy for further details on how your data is handled.

9. Changes to Terms

We reserve the right to update these terms and conditions at any time to reflect changes in our business. It is your responsibility to review these terms periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the amended terms.

10. Governing Law

These terms and conditions are governed by the laws of Queensland, Australia, and you agree to submit to the jurisdiction of the courts in that state.

Contact Us If you have any questions regarding these Terms & Conditions, please contact us:

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